Virgin Trains apologises for 'sexist' tweet

Virgin Trains apologises for 'sexist' tweet
From BBC - January 2, 2018

Virgin Trains has "apologised unreservedly" for a tweet which some social media users described as "sexist".

In response to a passenger complaint about being referred to as "honey", the official Virgin Trains East Coast Twitter account asked if she would "prefer 'pet' or 'love' next time".

The passenger, Emily Lucinda Cole, 27, said she was "stunned" by the response.

Virgin Trains East Coast subsequently deleted their original tweet.

Ms Cole was travelling on a busy train from Edinburgh, where she had been visiting friends and family for Hogmanay, to her home in London.

"They were telling passengers at the front desk and on the platform that they can sit in the basically empty first class coach and pay the weekend upgrade," she told the BBC.

"It was only after the train set off that they told us they'd all made a mistake and we had to move to try and find seats with all our luggage in the packed train.

"The first person to check my ticket was very abrasive. His response to my explaining the situation, politely and honestly, and that I wanted to complain, was 'you go ahead honey'.

"In the context and given his aggressive tone I can only assume he did not like being challenged by a woman.

'Patronising and belittling'

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