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Just Eat offers £10 to woman after a driver sent her unwanted messages

Just Eat offers £10 to woman after a driver sent her unwanted messages
From BBC - January 16, 2018

Just Eat offered a 10 voucher to a woman who complained a delivery driver sent her unwanted messages.

Michelle Midwinter posted screenshots of the conversation on Twitter in which the man appears to call her "baby" and sends her a pair of lips as an emoji.

She also posted Just Eat's reply to her complaint in which they offered her a 10 goodwill voucher.

Just Eat says its initial response was "appalling" and it's investigating the initial complaint.

The messages appear to show the delivery driver started a conversation with Michelle over Whatsapp after delivering her takeaway.

He asked whether Michelle, who lives in Gloucestershire, had a boyfriend - saying he did not want to "make problems".

The messages were signed off with "good night bby [sic] see you next time when I get your meal".

Michelle, who is a make-up artist, complained to Just Eat and shared their conversation as part of the tweet.

In the messages, Just Eat appear to say "we do not have a complaint department" and to give a "constructive" feedback on the restaurant.

The company offered her a 5 goodwill voucher which it later upped to 10.

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