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Admiral and M&S insurance firms deny 'racism' claims by The Sun

From BBC - January 23, 2018

The Admiral insurance group says it has taken the unprecedented step of contacting its customers to deny a newspaper report which suggests it is racist.

The Sun claims motorists using Admiral brands and M&S are being asked to pay more to insure their cars if their name is Mohammed, compared to the name John.

Both firms said they do not discriminate under any circumstances.

A spokesman for The Sun said "we stand by our story".

The newspaper claimed it used "identical details" apart from names using 60 quotes from the price comparison website Go Compare, as well as quotes directly from the insurance companies and other comparison sites.

But a spokesman for the Admiral group, which has offices in Cardiff, Swansea and Newport, said: "The insurance quotes in the news article were not like for like.

"We take these allegations very seriously and we are consulting our lawyers."

In an email to customers, Admiral's chief executive for UK Car Insurance, Cristina Nestares, said: "You may have seen a story in the news which claims we use customers' names to price our insurance based on race.

"This is 100% not the case and we do not, and have never, used this information to provide a price to our customers. I am sorry if this story has caused you any concerns."

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