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Social networks 'too slow' on rights changes

From BBC - February 15, 2018

Social media firms need to do more to tackle fraud and scams on their platforms and make their terms and conditions fair for all consumers, the European Commission (EC) has said.

Google, Facebook and Twitter were asked in November 2016 to come up with changes in these areas.

European Commissioner for Justice, Vera Jourova, said it was unacceptable that the changes were "taking so much time".

She said that changes so far only partially fulfilled the requirements.

Google+'s latest proposals are in line with the requests made by European consumer authorities but Facebook, and more significantly Twitter, have only partially addressed issues.

The sticking points appear to be over their liability and about how users are informed about content removal or contract termination, the European Commission said.

Back in November 2016, EU consumer authorities wrote to the social media firms expressing unease about a range of consumer rights issues, following a series of consumer complaints.

Specific timeframes

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