Uber changes app following TfL concerns over licensing

From BBC - March 14, 2018

Uber London has made changes to its app to "make it clearer" to passengers its drivers are licensed by Transport for London (TfL) and it accepts requests for rides before allocating drivers.

It is currently appealing against TfL's decision to withdraw its operating licence.

TfL said it welcomed the move ahead of the appeal hearing in June.

The latest announcement follows a range of amendments announced by Uber in recent months.

'Accepted' booking

Once a ride is requested, passengers will now see a message informing them Uber has accepted their booking and is finding them a driver.

Previously the message would state a driver was being found.

Once a driver is allocated, Uber "will let them know that TfL has licensed their driver, alongside information such as their name, photo, private hire licence number and car registration", the taxi hire firm said in a blog post.

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